Privacy policy
Last Updated: November 28, 2025
Glowé Mirror operates this shop and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience (the “Services”). Glowé Mirror is built on Shopify, which enables us to provide you with these Services. This Privacy Policy describes how we collect, use, or share personal data when you visit or use the website, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal data.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understand this Privacy Policy and agree to the collection, use, and sharing of your information as described in it.
What Personal Data Do We Collect or Process?
When we use the term “personal data”, we refer to information that identifies you or another individual or can be directly associated with you. Personal data does not include information that is collected anonymously or data that has been anonymized to the extent that identification or association with you is no longer possible. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal data, including inferences drawn from such data:
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Contact Information including name, mailing address, billing address, shipping address, phone number, and email address.
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Financial Information including credit, debit, and bank account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
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Account Information such as username, password, security questions, configurations, and settings.
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Transaction Information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
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Communications With Us including information you provide when communicating with us, such as when you submit a customer support request.
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Device Information including information about your device, browser, or network connection, IP address, and other unique identifiers.
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Usage Information including information about your interactions with the Services, including how and when you browse or use the Services.
Sources of Personal Data
We may collect personal data from the following sources:
Directly from You – for example, when you create an account, access or use the Services, communicate with us, or otherwise provide personal data.
Automatically Through the Services – for example, from your device when you visit our website, use our products or Services, or through cookies and similar technologies.
From Our Service Providers – for example, when we engage service providers to enable certain functionality and they collect or process personal data on our behalf.
From Our Partners and Other Third Parties
How Do We Use Your Personal Data?
Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal data to provide the Services to you. This includes fulfilling our contract with you, processing payments, completing your orders, saving your configurations and items of interest, sending notifications related to your account, creating and maintaining your account, coordinating shipping, facilitating returns and exchanges, enabling reviews, and creating a personalized shopping experience—such as recommending products based on your purchases. It also includes using your data to improve and better tailor the Services.
Marketing and Advertising
We use your personal data for marketing and advertising purposes, such as sending promotional emails, SMS messages, or postal mail, and showing you online advertisements for our products or Services based on your activity (including items you previously viewed or added to your cart).
Security and Fraud Prevention
We use your personal data to authenticate your account, provide a secure shopping experience, detect or investigate fraudulent or illegal activities, ensure public safety, and protect the integrity of our Services. If you choose to register an account, you are responsible for safeguarding your login credentials.
Communicating With You
We use your personal data to provide customer support, respond promptly to your inquiries, and maintain our business relationship with you.
Legal Purposes
We use your personal data to comply with applicable laws or respond to lawful requests, including from law enforcement or regulatory authorities, and to investigate or participate in civil inquiries, disputes, or legal claims, or enforce our terms and policies.
How Do We Share Personal Data?
We may share your personal data with third parties under the following circumstances:
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With Shopify, which hosts our Services and processes personal data to help provide and improve the Services.
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With business and marketing partners, who provide marketing services or display advertisements to you. Shopify may support personalized advertising based on your online activity across merchants and websites. These partners use your data according to their own privacy policies. Depending on your location, you may have the right to opt out of such sharing for targeted advertising.
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When you instruct us or provide consent, for example when necessary to deliver products or when using social media features.
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With our affiliates or within our corporate group.
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In business transactions, such as mergers or bankruptcies, or when required by law, to enforce our policies, or to protect our rights and the rights of others.
Relationship With Shopify
Our Services are hosted on Shopify, which collects and processes personal data about your access to and use of the Services to provide and enhance them. Data you submit to the Services may be shared with Shopify and third parties located outside your country of residence.
We use advanced Shopify features that combine data from your interactions with our shop, other merchants, and Shopify. Under these circumstances, Shopify is responsible for processing your personal data, including responding to your rights requests regarding such processing. See Shopify’s Consumer Privacy Policy for more details. Depending on your location, you may exercise certain rights regarding your data via the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may include links to third-party websites or online platforms. If you follow these links, review their privacy and security policies. We are not responsible for the privacy or security practices of such websites, nor for the accuracy or reliability of their content. Information you disclose in public or semi-public areas—including third-party social networks—may be visible to other users without restrictions.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal data of children who are not of legal age in your country. If you are a parent or guardian of a child who has provided personal data to us, you may contact us to request deletion. As of the date of this Privacy Policy, we are not aware of selling or sharing the personal data of individuals under 16 years old.
Data Security and Retention
No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted to us may also be at risk during transmission. Please avoid using insecure channels to send sensitive information.
How long we retain your personal data depends on factors such as whether the data is needed to maintain your account, provide Services, meet legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your residence, you may have some or all of the following rights regarding your personal data:
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Right to Access – request copies of the personal data we hold.
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Right to Deletion – request that we delete your personal data.
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Right to Correction – request correction of inaccurate personal data.
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Right to Data Portability – request a copy of your personal data or that we transfer it to a third party where feasible.
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Right to Opt Out of Sale or Sharing for Targeted Advertising – depending on your location, you may opt out of the “sale” or “sharing” of your personal data for cross-context behavioral advertising.
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Communications Preferences – you may unsubscribe from marketing emails at any time.
If you reside in the UK or EEA, you may also have:
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Right to Object and Right to Restrict Processing
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Right to Withdraw Consent, where applicable
You may exercise these rights through the options provided in the Services or by contacting us. Shopify-processed data may also be managed via:
https://privacy.shopify.com/en
We may need to verify your identity before processing your request. You may designate an authorized agent to act on your behalf when permitted by law.
Complaints
If you have concerns about how we process your personal data, please contact us using the details below. You may also have the right to appeal our decision or file a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal data outside your country.
If transferred outside the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or the UK’s equivalent, unless the receiving country provides an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Policy on this website, update the “Last Updated” date, and provide any notices required by law.
Contact
For support-related inquiries: support@glowemirror.com